All returns, not exchanges, are charged a 20% restocking fee.
All shipping charges are non-refundable.
All returns or exchanges must be issued a Return Authorization Number (RA#), from Wyked Illuzionz prior to returning any merchandise.
  
To Return or Exchange merchandise please follow these steps:  

Before returning/exchanging any merchandise, you must first obtain a RA #.
You can obtain a RA # online using our return/exchange form below. Once we receive your form, we will promptly respond with your RA# and directions for return shipment.

You will be required to first repack the merchandise in its original packaging (the same way you originally received it).
Next, you will have to package the manufacturer’s box for shipment by either placing it inside an appropriate shipping box or appropriately wrapping it.  DO NOT write on the manufacturer’s box and DO NOT apply tape to the manufacturer’s box. 
Lastly, you are required to write the RA# on the outside of the package or your package will be REFUSED.
 
Once we receive and confirm the condition of the merchandise, we will then process your request.  

Damages:

If you receive a damaged item, you will have 5 days to contact us.  Please contact us immediately and a Sales Associate will instruct you from there.
After 5 days, we will not be able to file a claim with our shipping company.
There will be no refunds or exchanges on damaged merchandise after the 5 days.